FAQs

We specialize in children's birthday parties and baby and bridal showers. While we offer event planning for all types of events, our party packages are geared towards kid's parties, with our beautiful soft play and ball pit package rentals. Our baby and bridal shower packages offer stunning flower walls, or custom backdrops, loveseats and more!

Our a la carte rental items are only available to our event planning clients and select event planners in the area.

Our rental items, like our flower walls, love seats and champagne walls, are available to everyone via our party packages.

Soft play can be rented a la carte, but it does not include customizations.

We’re based in Chatham, NJ and service north and central NJ, within a 50 mile radius. We currently service Union, Essex, Morris, Middlesex, Monmouth, Bergen and Passaic Counties.

Our delivery pricing is dependent on the event's location. Delivery fees are determined based on the mileage and simply enable us to cover our costs. Delivery is free within 10 miles of our warehouse.

To ensure that our rentals stay in the best and most beautiful condition for all of our clients, at this time we are not offering a pick up service for clients directly. However, event planners are welcome to pick up items from our warehouse. For our direct clients, our rental items will be delivered to your event by the Zhuzh It Up team. Thank you for your understanding!

It’s important to us that we can provide all of our clients with beautiful rental items in the condition that we promised. That said, we know accidents happen! We never charge our clients a damage security deposit, because in most cases our rental items are returned in beautiful condition! That said, in cases of severe damage, we reserve the right to charge a damage fee. These charges are never taken lightly and all options will be exhausted before charging the client a damage fee, but we must reserve this right so that we are able to repair or replace a damaged item and continue offering the same quality of rental items to all clients. We appreciate your understanding!

Our ball pit balls are cleaned using the HyGenie. This machine is made in the USA and uses an ultraviolet sterilization feature for maximum cleanliness. There is no other system like it for the control of bacteria, mold, viruses, and algae. Check out our Instagram post where we highlight our cleaning process!

Our soft play and ball pits are cleaned using eco-friendly and baby-safe products before and after each use to maintain the safest and cleanest environment possible.

We are proud to offer such a thorough cleaning and sanitizing system so that your kiddo can have a ball (pun very much intended!) and you don’t need to worry about germs!

Our ball pit and soft play packages are intended for children ages 0-5. These packages are ideal for birthday parties for children turning one year old to five year's old.

We're are thrilled to provide our event planning clients with a preferred vendor list - everything from DJs, to caterers, to florists and more!

Get in touch! Fill out our form and we’ll get back to you as soon as possible! We can’t wait to help make your event sparkle!